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Account Representative - Industrial Manufacturing Columbus

Account Representative - Industrial Manufacturing

Full Time • Columbus
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
Mid-State Sales is looking for an Account Representative who isn’t afraid to get their hands a little dirty, solve real problems, and be the go-to person for customers in a fast-moving, industrial environment.

We’re not a call center. We’re a fluid conveyance manufacturer that’s been serving customers since 1969. Our team works directly with hydraulic hose and tube assemblies—supporting customers who depend on us to keep their operations running.

If you’re the kind of person who likes figuring things out, staying busy, and being part of a tight-knit team—keep reading.

What You’ll Actually Do

This role sits at the center of everything, such as customers, sales, purchasing, and production.

  •  Take ownership of customer accounts from order to delivery 
  •  Talk with customers daily (phone, email) to understand what they need and when they need it 
  •  Build quotes, check pricing, and confirm lead times 
  •  Work directly with the shop and purchasing team to make sure orders get built on time 
  •  Solve problems when things don’t go as planned (because sometimes they won’t) 
  •  Help identify opportunities to grow accounts and win more business 
  •  Learn our products inside and out so you can confidently recommend solutions 
What This Job Is (And Isn’t)

  •  Not a scripted, sit-at-a-desk-all-day customer service job 
  •  Not for someone who needs everything to be perfectly clean and predictable 
  •  You will spend time in our production/fabrication environment during training 
  •  You will learn a specialized, in-demand industry 
  •  You will be relied on to think, solve problems, and take ownership 
If dirt, noise, or hands-on work bother you—this won’t be a fit.

What We’re Looking For

We care more about attitude and work ethic than a perfect resume.

  •  Someone dependable who shows up ready to work 
  •  Strong communicator—clear, direct, no fluff 
  •  Detail-oriented and organized under pressure 
  •  Comfortable juggling multiple tasks at once 
  •  Willing to learn (there’s a lot to learn here) 
  •  Team-first mindset 
Bonus if you have:

  •  Experience in manufacturing, distribution, or trades 
  •  Mechanical or technical curiosity 
  •  Background in sales, service, or operations 
Training & Growth

This isn’t a plug-and-play role.

You’ll go through 2–3 months of hands-on training in our shop to learn the products, processes, and how everything connects. That investment sets you up for long-term success.

We’re looking for someone who wants a career, not just a job.

Why Mid-State

  •  Established, growing company (50+ years strong) 
  •  Tight-knit team, no corporate nonsense 
  •  Opportunity to grow into sales, operations, or leadership 
  •  Stable industry with consistent demand 
Bottom Line

If you want a clean, easy desk job—this isn’t it.

If you want to learn a trade, build real skills, and become a key player in a growing company, we want to talk.

Apply today.
Compensation: $18.00 - $22.50 per hour




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Why work at Mid-State?


FAMILY OWNED
Welcome to the best of both worlds. At Mid-State, we have the sales volume of a large corporation with the atmosphere and culture of a small family shop. You can expect a blue-collar, casual environment where your voice can always be heard. Our managers and leaders have a strict "open-door" policy as well, and are always accessible to you.

CAREER DEVELOPMENT
Your future is in your hands. The majority of our management (including our owners) have all started on the ground-level, pick, packing, and sorting their way to success. None of our managers are above any job, task, or duty that needs performed to satisfy our customers. This dedication to getting the job done, combined with an eagerness to learn new skills is a proven recipe for success with us.

REWARDING MERIT
We value education as much as anyone, but many of our most successful employees come from a non-college educated background. Above all else, we reward a positive attitude, strong work-ethic, and the willingness and ability to learn new skills. Our compensation is never tied to tenor or seniority, but the quality of your work.

VALUES
Our values go beyond serving our customers. We believe a healthy work/home balance is crucial for our employee's long-term success. While overtime opportunities are available for those need it, we never force unexpected hours or shifts on our employees. When the work day is over, go home to your family and enjoy your personal life.
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