Benefits:

401(k) matching
Competitive salary
Dental insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Job Summary:
The Hose Center Counter Attendant is responsible for customer service, sales support, and maintaining an organized and efficient counter area. This role requires strong interpersonal skills, attention to detail, and the ability to assist customers with product inquiries and order fulfillment.

Essential Duties and Responsibilities:

Greet and assist customers, answer inquiries and address customer needs.
Recommend products to meet customer requirements and process “will call” orders.
Restock shelves, front products, and maintain a clean, organized workstation.
Process customer orders and payments accurately, entering orders into the system.
Ensure equipment is in good working condition and perform 5S duties as required.
Maintain daily paperwork and submit to the front office.
Develop and maintain relationships with existing and new customers.
Fabricate hydraulic, industrial, and pneumatic hose assemblies as needed.
Assist with pick-up transactions, including locating and pulling items for customers.
Perform data entry related to store operations, including cycle counts, product orders, transfers, and inventory stocking.
Work with the store manager to maintain a professional store appearance, create displays, and support marketing initiatives.
Participate in daily and weekly store and bathroom cleaning.
Open and close the store alongside the manager.
Provide after-hours on-call support for customer emergencies when required.
Deliver and pick up materials as needed.

Additional Responsibilities:

Identify and fabricate hose and fittings according to manufacturer specifications.
Provide accurate order entry and ensure adherence to company pricing and credit guidelines.
Solve customer problems and create a positive experience.
Participate in product training and company events as assigned.

This position requires a customer-focused attitude, organizational skills, and a commitment to maintaining a clean and efficient work environment.

Compensation: $43,500.00 - $55,000.00 per year

Mid-State Sales was established in Columbus, Ohio in 1969, and has built its reputation as the national leader in the manufacturer and distributor of fluid transfer products, specifically hydraulic hose assemblies, fluid transfer assemblies, tube assemblies, and adapters.

Mid-State Sales is both a fabricator and distributor of fluid transfer products, fluid transfer assemblies and hydraulic components. Our fluid transfer products are optimized for both OEM customers and products and for industrial customers and users. In addition, Mid-State Sales leads the industry in custom solutions from our tube assembly production team, enabling your original equipment manufacturer’s unique product with our engineering guidance.

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Why work at Mid-State?

FAMILY OWNED

Welcome to the best of both worlds. At Mid-State, we have the sales volume of a large corporation with the atmosphere and culture of a small family shop. You can expect a blue-collar, casual environment where your voice can always be heard. Our managers and leaders have a strict "open-door" policy as well, and are always accessible to you.

CAREER DEVELOPMENT

Your future is in your hands. The majority of our management (including our owners) have all started on the ground-level, pick, packing, and sorting their way to success. None of our managers are above any job, task, or duty that needs performed to satisfy our customers. This dedication to getting the job done, combined with an eagerness to learn new skills is a proven recipe for success with us.

REWARDING MERIT
We value education as much as anyone, but many of our most successful employees come from a non-college educated background. Above all else, we reward a positive attitude, strong work-ethic, and the willingness and ability to learn new skills. Our compensation is never tied to tenor or seniority, but the quality of your work.

VALUES
Our values go beyond serving our customers. We believe a healthy work/home balance is crucial for our employee's long-term success. While overtime opportunities are available for those need it, we never force unexpected hours or shifts on our employees. When the work day is over, go home to your family and enjoy your personal life.

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